Question 1

How Much Space Do I Need?

Accepted Answer

Our sleepover teepees are 75cm wide. We offer two mattress sizes to accommodate different age groups: our 140cm mattress is perfect for children aged 3-9 years, while our 190cm mattress is ideal for children aged 10 and up.

For our soft play setups, we require an estimated space of 400cm x 250cm to ensure a safe and comfortable play area.

Question 2

What Age Are The Sleepover Teepees Suitable For?

Accepted Answer

Our sleepover teepees are suitable for anyone aged 3 years - 15 years.

Question 3

What do the children sleep on?

Accepted Answer

Unlike many companies, we don't rely on air beds. Instead, we provide high-quality foam mattresses for a more comfortable and supportive sleepover experience.

Question 4

What age is the soft play suitable for suitable for?

Accepted Answer

Our soft play setups are designed specifically for children aged 4 and under, providing a safe and fun environment for little ones to explore and enjoy.

Question 5

Which Areas Do You Cover?

Accepted Answer

We offer free delivery and collection within a 20-mile radius of Cannock. We’re happy to travel a little further, up to 25 miles, for a small fuel fee of £10. Unfortunately, we’re unable to accommodate bookings beyond this distance at this time.

Question 6

Can You Set Up Outside?

Accepted Answer

Our sleepover teepees are for indoor hire only to ensure they stay clean, safe, and comfortable.

Our soft play can be hired outdoors from April to August, weather permitting.

Question 7

How Do I Pay? Is There A Deposit?

Accepted Answer

Yes, all of our bookings require a £25 non-refundable booking fee, which must be paid within 24 hours to secure your chosen date and setup. The remaining balance is due two weeks before your event, and all payments are made via a secure payment link. We accept credit and debit card payments for your convenience.

Question 8

What Happens If I Need To Cancel?

Accepted Answer

If you choose to cancel your booking, please note that your booking fee is non-refundable. Once full payment has been made (14 days before your event), no refunds will be issued. However, we are happy to offer either a date change (subject to availability) or a credit voucher to use within 12 months. Please note, this voucher is non-transferable and must be used by the original booking party.

Question 9

Are You Insured?

Accepted Answer

Absolutely! We hold public liability insurance up to £5 million for your peace of mind. I’m also DBS checked and have a Level 3 CACHE qualification in Childcare, a field I initially studied at college before going on to university to complete my degree in Graphic Design.

We’re proud to be registered with Cannock Council and hold a 5-star Food Hygiene Rating, ensuring everything we offer is delivered to the highest standard of safety and cleanliness.

Question 10

What Happens If Something Gets Broken?

Accepted Answer

In the event that any items are damaged during your hire, you will be required to cover the full cost of the damage upon collection. Payment can be made via bank transfer (BACs) or Apple Pay using our secure contactless payment method. This policy is clearly outlined in our Terms and Conditions, which must be signed at the time of booking.

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ABOUT US